Terms and conditions

These Terms and Conditions will be part of the contract between the customer and Tango Rose Design Ltd, trading as Tango Rose.
Tango Rose Design Ltd is registered in England & Wales, company no. 11009033. Our registered office is 53 Hollingdean Terrace, Brighton, BN1 7HB, United Kingdom.

1. Contract of Sale

All orders that you place on this website will be subject to acceptance in accordance with these Terms and Conditions. When you place an order to purchase a Tango Rose product, we will send you an e-mail confirming receipt of your order, with the details of your order.

The final acceptance of your order will be complete at the time we send you a Dispatch Confirmation email. Any products from the order, not confirmed in the invoice enclosed with the Dispatch Confirmation email, have not been purchased and paid for. 

The ownership remains with Tango Rose Design Ltd until the complete payment of the order has been made.

2. Prices & Availability  

All prices are given in Pound Sterling (£) and are not subject to VAT. Prices may change and offers may be withdrawn at any time. The prices do not include delivery charges which are added to your order at checkout.

Although we try to ensure that all prices displayed on our website are accurate, errors may sometimes occur. If we discover an error in the price of an item you have ordered, we will contact you as soon as possible. You will have the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, we will consider the incorrectly priced item as cancelled.

All displayed products are subject to availability – we do display real time stock information on our website, however we also take orders offline and so we cannot always guarantee availability of items particularly when stock is low.  You may still order out of stock products if we have more on order – you will not be charged for these until we dispatch them.

3. Delivery Charges

We deliver worldwide

Please see our delivery page for delivery charges.

4. Payment Terms

Full payment must be received for your order before it is dispatched. While every effort is made to send complete orders, we reserve the right to make part deliveries.

5. Returns

Please refer to our returns page for our returns policy.

6. Display on the Website

We have made every effort to display as accurately as possible the appearances, colours, textures or finishes of our products that appear on the website. What you see will depend on your monitor and computer equipment, we are therefore unable to guarantee that the product images are an accurate representation of the actual merchandise.

All products are sold as one piece and the price displayed is for one unit, unless otherwise stated in the product name that the product is a set and contains multiple pieces.

7. Use of Cookies 

This website uses two kinds of cookies – these are small files that are stored on your computer or mobile device as you browse certain web pages – most websites use some kind of cookie data in order to work properly.

Session cookies are temporary cookies that only remain for the duration of your website visit.  We use these mainly to keep track of whether you are logged in or out, and what items are in your basket so we can keep them there for your next visit (up to 7 days).

Persistent cookies remain for much longer and use these mainly for analytical purposes so we can track how our customers are using the website in order to improve our service to you.

Cookies do not store personal information such as credit card details and we will never use cookies in relation to your personal information.

By using this website you agree to us using cookies in this way. You can disable cookies in your browser, however the website may not function properly.

8. Privacy

For details of how we collect and use any personal information, please see our privacy policy.

9. Other

We may change these Terms and Conditions at any time. If any of these Terms and Conditions are invalid or unenforceable, the remainder of these Terms and Conditions shall continue to have full force and effect.